Customer support
Phone: 133 033
Email: customersupport@roomr.com.au
Whether you’re selling, renting, looking to partner with us or simply curious about how roomr can help, our team is here to make things easy. Fill in the form below and we’ll get back to you as quickly as we can.
Our team members are available to assist over the phone between 9am and 5pm Monday to Friday, AEST.
Phone: 133 033
Email: customersupport@roomr.com.au
Phone: 1300 765 969
Email: agentsupport@roomr.com.au
Phone: 0428 029 675
chris.mckern@roomr.com.au
We don’t charge consumers anything to use our comparison service. Instead, we receive a service fee from the Agents we partner with when one of our customers connects with them through our service and either sells or rents their property.
The service fee we receive from agents is a pay-on-success model, this means the agent only pays if they are successful in listing and either selling or renting the property.
In order to maintain the impartiality of our comparison service we charge the same fee to all agents Australia-wide.
The service fee received is equal to 0.395% of the sale price of the property (capped at $4,750), or in the case of a rental listing, 1.5 weeks rent.